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Have a question about our skincare products, your order, or finding the right routine for your skin? Our team is here to help. Whether you’re just getting started or looking for expert advice, we’re happy to guide you every step of the way. Reach out to us via email or our contact form, and we’ll get back to you as quickly as possible.
GOT QUESTIONS?
We process and ship all orders within 1–3 business days. Delivery times may vary depending on your location, but most U.S. orders arrive within 5–7 business days.
At this time, we only ship within the United States. We’re working on expanding our reach — stay tuned for updates!
Once your order ships, you’ll receive a confirmation email with a tracking number and link. If you didn’t receive it, feel free to contact us!
Absolutely. We’re proud to say all our products are 100% cruelty-free and never tested on animals.
We’re so sorry! Please email us at SkinByPeak@gmail.com within 7 days of receiving your order with photos of the damaged item, and we’ll make it right
Due to the nature of skincare and beauty items, we do not accept returns unless the product was defective or damaged upon arrival. Reach out for help — we’re here to make it right.
Yes! Subscribe to our mailing list or follow us on Instagram for exclusive promotions, product launches, and skincare tips. Get started by saving 15% off your first order with promo code SKIN15.
No problem! Use the form above or email us directly at SkinByPeak@gmail.com, and a member of our team will respond within 24–48 hours.
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